Terms of service

These terms of service (the Terms) govern your use of the SDS Click website at the domain we operate (the Site) and set out the legal relationship between you and SDS Click (we, us, our) when you browse the Site, submit enquiries, or use information we publish here.

By accessing or using the Site you agree to these Terms. If you do not agree, you must not use the Site. If you contract with us for paid services, those services are also governed by a separate agreement (such as a proposal, statement of work, or order form). If there is a conflict between these Terms and that agreement, the separate agreement prevails for the services it covers.

SDS Click is a business based in the United Kingdom. We provide product solutions and consulting with a focus on agentic AI, software, and related digital delivery. Our registered office and trading addresses are listed on our contact page.

You can contact us at info@sdsclick.io or using the details on our contact page.

We aim to keep the Site accurate and available, but we do not guarantee that content is complete, current, or free from errors. The Site is provided for general information about our business and is not tailored advice for your specific situation.

We may change, suspend, or withdraw parts of the Site, or the whole Site, at any time. We may also update these Terms. The Last updated date at the top of this page will change when we make material updates. Your continued use of the Site after changes constitutes acceptance of the updated Terms, except where applicable law requires otherwise.

You agree not to misuse the Site. For example, you must not: attempt to gain unauthorised access to our systems, networks, or data; interfere with the proper working of the Site; use the Site to distribute malware or harmful code; scrape or harvest data in a way that overloads the Site or breaches our rights or third party rights; or use the Site for any unlawful purpose.

We may suspend or block access where we reasonably believe these rules are broken.

Unless we say otherwise, we or our licensors own the intellectual property rights in the Site and its content (including text, graphics, logos, and layout). Those rights are reserved.

You may view and print pages from the Site for your internal business use or personal non commercial use. You must not copy, modify, distribute, sell, or create derivative works from the Site or its content except as allowed by law or with our prior written consent.

If you submit information through the Site (for example a contact form), you confirm that the information is accurate to the best of your knowledge and that you have authority to share it with us.

Submitting an enquiry does not create a contract for services. Any engagement proceeds only when we agree terms in writing (including by email where we both intend to be bound).

Where you purchase services from us, fees, invoicing, and taxes (including VAT where applicable) are set out in your order documentation unless we agree otherwise in writing.

Nothing on the Site is an offer capable of acceptance. Descriptions and pricing on the Site are indicative and may change until confirmed in a contract.

Each party may receive confidential information from the other during discussions or delivery. Both parties agree to protect reasonable confidential information and to use it only for the purpose it was disclosed, except where disclosure is required by law or regulation.

Detailed confidentiality obligations for paid engagements may be expanded in a separate non disclosure agreement or services contract.

We process personal data in line with applicable UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, where they apply.

When you use the Site we may process personal data as described in our privacy policy, and as needed to respond to enquiries and operate the Site. If you engage us as a processor on your behalf, the data processing terms in your services agreement apply.

Except where the law does not allow us to limit liability, the Site is provided on an as is and as available basis without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non infringement.

If you are a consumer, you have legal rights under the Consumer Rights Act 2015 and other legislation. Nothing in these Terms affects those rights where they apply.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under English law. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability which cannot be limited by law.

Subject to the previous paragraph, we are not liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of goodwill, loss of data, or business interruption arising from your use of the Site or inability to use the Site.

Subject to the paragraphs above, our total liability to you arising from or in connection with your use of the Site (whether in contract, tort including negligence, or otherwise) is limited to one hundred pounds sterling (£100) or the amount you paid us in the twelve months before the claim for Site related matters, whichever is greater. This cap does not apply to liability that cannot be capped by law.

You agree to indemnify us against reasonable losses, damages, and costs (including reasonable legal fees) that we suffer as a result of your breach of these Terms or your misuse of the Site, except where caused by our own negligence or breach.

The Site may contain links to third party websites or services. We do not control them and are not responsible for their content or practices. Your use of third party sites is at your own risk and subject to their terms.

We are not liable for delay or failure to perform obligations under these Terms where caused by events outside our reasonable control, including network failures, industrial action, natural events, war, terrorism, or failures of suppliers or public authorities.

We may assign or transfer our rights and obligations under these Terms to another legal entity, for example as part of a reorganisation or sale of business assets. We will take reasonable steps to ensure the assignment does not reduce your statutory rights.

You may not assign your rights or obligations under these Terms without our prior written consent.

Unless expressly stated, these Terms do not create any right for a person who is not a party to them to enforce any term, subject to the Contracts (Rights of Third Parties) Act 1999 where applicable.

These Terms, their subject matter, and formation are governed by the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction to settle disputes arising from or in connection with these Terms and the Site, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your home jurisdiction where the law allows.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

If you have questions about these Terms, contact us at info@sdsclick.io or via our contact page.