Privacy policy

This privacy policy explains how SDS Click (we, us, our) collects, uses, stores, and shares personal data when you use our website, communicate with us, or receive services from us in the United Kingdom.

We act as a controller for personal data described here, unless we tell you otherwise (for example where we process data strictly as a processor on your instructions under a services agreement).

This policy is designed to meet our transparency obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It is not legal advice for your organisation.

SDS Click is trading as Standout Digital Solutions Ltd. We are based in the United Kingdom. You can contact us at info@sdsclick.io or using the addresses and phone number on our contact page.

You may contact us about privacy or data protection using the same channels. We aim to respond within a reasonable time and within any statutory deadline that applies.

Website and technical data: when you browse our site we may collect technical identifiers and usage information typical for web delivery, such as IP address, browser type, device type, approximate location derived from IP, referring URLs, pages viewed, and timestamps. Some of this may be personal data under UK GDPR.

Enquiries and forms: if you use our contact form or email us, we collect the details you provide (for example name, email address, phone number, company, and message content). If you subscribe to a newsletter where we offer one, we collect your email address and related preferences.

Engagements: if you become a client or supplier, we collect business contact details, billing and contract information, and project related communications. The exact categories depend on the engagement.

We do not intentionally collect special category data through this website. If you choose to include sensitive information in a free text message, we will treat it carefully and only use it as needed to respond or as required by law.

We use cookies and similar technologies to operate the site, remember your cookie choices, and (only if you consent) to measure performance and support marketing activities.

Strictly necessary cookies are set because they are essential for core functionality, including security and consent storage. Optional categories such as analytics and marketing are off by default in our consent tool until you opt in.

You can review categories, see representative cookie information, and change your mind at any time using Cookie settings in the site footer, which opens our cookie preference centre.

Our consent cookie is named cc_cookie (set by CookieConsent) unless we rename it in configuration. It stores an encoded record of your choices and related metadata (such as timestamps) as implemented by the tool.

We use personal data to operate and secure our website, respond to enquiries, manage client relationships, deliver contracted services, invoice and collect payment, comply with law, defend legal claims, and improve our products and communications where we have a lawful basis.

We do not sell personal data as a business model. We do not use automated decision making that produces legal or similarly significant effects solely by automated means for visitors to this website.

Depending on the activity, we rely on one or more of the following lawful bases: consent (where we ask for it, for example optional cookies or certain marketing), performance of a contract (taking steps at your request before a contract, or performing our agreement), legitimate interests (running a secure website, responding to enquiries, limited business analytics and improvement, and protecting our network and users, balanced against your rights), and legal obligation (where the law requires processing or disclosure).

Where we rely on legitimate interests, you can object as described in Your rights below. We will stop processing unless we demonstrate compelling legitimate grounds or need the data for legal claims.

We share personal data with service providers who help us run our business, such as hosting, email, IT security, and professional advisers. They must process data only on our instructions and under appropriate contractual terms where required by law.

If we use tools that process personal data outside the United Kingdom, we use safeguards permitted under UK GDPR (for example the UK International Data Transfer Agreement or Addendum, or adequacy regulations) where a transfer is required.

We keep personal data only as long as needed for the purposes described here, including to meet legal, accounting, or reporting requirements. Retention periods vary: enquiry records may be kept for a period after our last interaction, client records for the life of the engagement and a period after, and technical logs for shorter operational periods unless security investigations require longer retention.

If you want more detail about a specific category, contact us using the details above.

We implement appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under UK GDPR you may have the right to: access your personal data, rectify inaccurate data, erase data in certain circumstances, restrict processing, object to processing based on legitimate interests or for direct marketing, data portability where processing is automated and based on consent or contract, and withdraw consent where processing is consent based (without affecting prior lawful processing).

You may also lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. We would appreciate the chance to deal with your concerns first. The ICO website is https://ico.org.uk

Our website and services are aimed at businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will take steps to delete it where appropriate.

We may update this policy from time to time. We will adjust the Last updated date below when we make material changes. Where the law requires, we will notify you or seek consent again.